Released on = June 25, 2007, 1:53 am

Press Release Author = MindGenies

Industry = Software

Press Release Summary = LivechatGenie has launched its software for call centers to
provide enhanced customer service.



Press Release Body = Livehelpgenie has launched its online customer support tool to
reduce the personnel costs of call centers & facilitate operators to handle multiple
clients at the same time.

LivehelpGenie provide websites with a live chat Icon enabling your website visitors
to get information about your products and services on the real time basis at a
click of a button to convert him to your customer & provide the customer support in
the real time.

With our special feature Information Retrieval and Management System meant
especially for call centers, you can enhance the productivity of your operators
tremendously.

Nowadays rising costs and call volumes drive call centers to pursue more
cost-effective methods to provide service. Customer focused organizations are
evaluating new ways to improve the customer experience while reducing the cost to
serve.

Advantages of LivehelpGenie in Call Centers -
1. Reduce your staff costs - Enable operators to handle multiple customers at the
same time.
2. Enhance efficiency by sending canned answers searchable by keywords.
3. Increase your sales & online revenues.
4. Improve your customer service.
5. Unlimited representatives and departments.
6. Increase your customer satisfaction and loyalty.
7. Know your web sites visitors in Real time and better understand their needs.

LivehelpGenie is Live Chat Software for live help, live support, visitor tracking,
and proactive sales support for your web site. It is a software based solution that
allows Companies to communicate, or chat, in real time with visitors. Live support
is used to give immediate response, customer support and information to website
visitors and customers with an added extra human touch.

Our mission is to provide an affordable, yet enterprise level live chat solution to
any websites, which put their customers in the first place. Our team of talent and
creative developers is highly dedicated to create user-friendly and powerful
software that our valuable customers enjoy. We listen to our customers. The
solutions we provide are designed and built around your needs. They integrate easily
with your existing and future systems with a very easy set up.
Contact us at: - team@livechatgenie.com


Web Site = http://www.livechatgenie.com/finance.html

Contact Details = Company Name: - MindGenies
E-mail id: - marketing@livechatgenie.com
Contact Person: - Maya Gupta
Contact Address: - C-22/28, Sector - 57, Noida - 201301
Contact No.:- +91-120-4256016
Mobile No: - +91-9910893642 (India) / +1-310-776-7543 (USA)